Support

Email us at email. Tell us your phone model and Android version.

Common questions

Do I need to press anything to count steps?

No. Strideo counts all day by itself. "Record a walk" is optional and only for timing or tracking a specific walk.

My steps look late or stopped

Some phones pause apps in the background. In the app open Settings, Tracking health, and follow the fix for your phone. Make sure Activity recognition is allowed and battery use for Strideo is set to unrestricted.

How do I cancel my subscription?

Open Google Play, then Payments and subscriptions, then Subscriptions. Open your subscriptions.

How do I delete my Friends data?

See Delete my data.